CompTIA® Healthcare IT Technician Certification

• Course Overview

You will identify essential healthcare and IT concepts and terminology and how to integrate the two realms of practice.

• Audience Profile

The typical student for this course is an experienced IT professional in a role such as desktop support technician, network administrator, systems administrator, or database administrator, who is looking for opportunities within the healthcare industry or may already be working within the healthcare industry. Such students want to prove through certification that they have the knowledge and skills required to implement, deploy, and support healthcare IT systems.

• At Course Completion

After completing this course, students will be able to:

• define and describe concepts and terminology that are fundamental to your understanding of the use of IT in a healthcare environment
• describe the medical environment including its organization, stakeholders, and the most significant technologies
• leverage core medical concepts to describe the use of IT in the medical workplace
• describe the essential elements of computing including hardware, software, networking, and change control.
• provide IT support and solve IT problems in the medical workplace.
• integrate security best practices into your daily healthcare IT workflow

• Prerequisites

While there are no strict prerequisites, CompTIA intends the Healthcare IT Technician certificate to serve as an add-on to the CompTIA® A+® certification

Students should have experience and comfort with the following concepts and tasks:

• Computer and networking terminology
• The functional components of a computer and a network (both wired and wireless).
• Installing and troubleshooting Microsoft® Windows® XP and Windows® 7.
• Installing and troubleshooting software, hardware, and networking components
• Working with computer peripherals
• Setting up, maintaining, and troubleshooting mobile devices
• Computer and network security best practices

An introductory course in a Windows operating system, or equivalent skills and knowledge, is required. Students can take any one of the following Element K courses:

• Introduction to Personal Computers: Using Windows XP
• Introduction to Personal Computers: Using Windows 7
• Windows XP: Introduction
• Microsoft® Windows 7: Level 1

Recommended courses (or the equivalent certifications):

• CompTIA® A+® Certification: A Comprehensive Approach for All 2009 Exam Objectives (Windows 7) is strongly recommended.
• CompTIA® Security+® and CompTIA® Network+® will also be helpful

• Course Outline

Module 1: Healthcare IT Fundamentals

Lessons

• Core Concepts in Healthcare IT
• EMR/EHR Issues
• Stakeholders, Regulations, and Standards
• HIPAA Controls and Compliance

Module 2: The Medical Environment

Lessons

• Healthcare Organizations
• Medical Terminology, Equipment, and Software
• Medical Coding and Billing
• Medical Computer Interfaces

Module 3: Using IT in the Medical Workplace

Lessons

• Roles and Responsibilities
• Manage Communication and Ethics Issues
• Legal Best Practices, Requirements, and Documentation
• Medical Document Imaging
• Sanitation Management

Module 4: Healthcare IT Technical Components

Lessons

• Computing Essentials
• Networking
• Manage Servers and Software
• Hardware Support

Module 5: Providing Medical IT Support

Lessons

• Set Up a Workstation
• Troubleshoot Basic IT Issues
• Troubleshoot Medical IT Issues
• Implementation of an EMR/EHR System
• Change Control

Module 6: Security

Lessons

• Manage Physical and Logical Security
• Implement Security Best Practices and Threat Mitigation Techniques
• Manage Remote Access
• Manage Wireless Security
• Perform Backups and Disaster Recovery

Appendix A: Mapping Course Content to the CompTIA® Healthcare IT Technician (Exam HIT-001) Objectives

Appendix B: CompTIA Acronyms