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Coaching Skills for Performance and Impact Workshop

[ Course No. Coaching - 1 Day]


Managers and supervisors recognize the importance of delivering constructive performance feedback to subordinates and peers but often find it can be a challenging process. The one-day Coaching Skills for Performance and Impact Workshop focuses on building self-awareness, understanding personal impact, and developing and strengthening skills and behaviors to develop confidence and increase professional success in coaching others. Participants will learn an approach to coaching for performance that facilitates a constructive meeting and outcome for both the coach and coachee. Workshop participants will complete a Coaching Skills Inventory Self-assessment to help them understand their potential strengths and challenges, and identify areas for focus and development in the workshop.

  • At Course Completion

Participants will:

  • Complete a personal Coaching Skills Inventory to assess their current approach and skill levels.
  • Learn how to prepare for and deliver a purposeful Coaching session for performance, accountability and action.
  • Learn how Coaching differs from Mentoring.
  • Understand personal strengths and challenges when coaching and delivering feedback.
  • Be introduced to an overview of the DiSC model to facilitate the importance of understanding differences in communication styles.
  • Practice 'Active Listening' and experience the impact of applying these skills.
  • Understand the impact of powerful, open-ended questions and practice formulating and delivering these.
  • Learn how to deliver effective feedback to employees.
  • Learn a step-by-step Coaching Meeting Process to facilitate constructive coaching.
  • Practice use of the Coaching Meeting Preparation Template.
  • Practice use of the Coaching Goal-Setting Action Plan Template.
  • Develop Personal Action Plans for facilitating effective performance coaching in the workplace.

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